How is broker margin calculated?
Customer rate minus carrier pay, divided by the customer rate. $2,400 billed and $2,000 paid is $400, a 16.7% margin.
Guide · Freight
Six numbers decide whether a load made money: margin, rate per mile, deadhead, fuel surcharge, detention, and break-even. Here is each one, worked out, so you can check the arithmetic instead of trusting a load board.
Bill the shipper $2,400, pay the carrier $2,000, and the load earns $400 — a 16.7% margin.
Watch the denominator. Divide by carrier pay instead and you get markup: $400 ÷ $2,000 = 20%. Same load, bigger-sounding number. Brokers quote margin on the customer rate; if someone quotes 20% without saying which, ask.
Brokerage gross margins commonly sit in the low-to-mid teens against the customer rate. Contract freight is usually thinner and steadier; spot freight swings both ways. But the percentage is the wrong thing to optimise on its own — margin dollars per hour of your attention is the real number. A 20% margin on a $900 load that took four calls and a check call every two hours can be worth less than a 10% margin on a $3,000 lane that books itself every week.
A $2,400 load over 1,200 miles is $2.00 per mile. Add 150 miles of deadhead to reach the pickup and the truck actually earned $2,400 ÷ 1,350 = $1.78 per mile. That 11% gap is where a lane that "pays well" quietly stops paying well.
At $1.80 per mile of operating cost, 150 deadhead miles burns $270 before the trailer has anything in it. Deadhead is never billed as a line item, so it only ever shows up as missing profit. A load that requires long deadhead needs a higher rate to be the same load.
Diesel at $4.10, a contractual base of $2.50, and a 6.5 MPG assumption:
($4.10 − $2.50) ÷ 6.5 = $0.246 per mile → ≈ $295 on 1,200 milesBoth inputs are negotiated, not physical facts. A base of $2.50 versus $2.90 changes the surcharge on that same load by roughly $74. Agree the base price, the MPG, and the index source in writing before the first load moves.
Detention is what a carrier bills when a shipper or receiver holds the truck past free time — conventionally two hours — usually at an hourly rate with a daily cap. Four hours at a dock, two hours free, $75 per hour, bills two hours: $150.
The rate is the easy part. Detention gets denied on documentation, not on price: if arrival and departure times are not timestamped on the bill of lading or captured by the tracking system, the claim dies. The paperwork is the pay.
| Input | Value |
|---|---|
| Loaded miles | 1,200 |
| Deadhead miles | 150 |
| Operating cost per mile | $1.80 |
| Break-even | $2,430 |
At $2,400 the load looks fine on a $2.00 loaded rate per mile and is losing $30 once deadhead is counted. Every "cheap freight" argument is really an argument about which miles you counted.
Run all six calculations in the free calculators →
None of this math is hard. The reason small brokerages leak money is that the arithmetic competes with the back office: chasing rate confirmations, matching PODs to invoices, re-sending the same document to the same accounts-payable inbox, and dunning at 45 days. That work is repetitive, deadline-driven, and exactly the shape a machine handles well.
That is the problem FreightDesk AI was built for — it reads the billing inbox, drafts the invoice, chases the missing paperwork, and hands you the exceptions. The case study behind it, covering 18 accounts-receivable workflows, is here.
Rates, margins, and MPG assumptions in this guide are illustrative examples for showing the arithmetic, not market quotes or benchmarks. Confirm your own operating cost per mile and contract terms before pricing freight.
FAQ
Customer rate minus carrier pay, divided by the customer rate. $2,400 billed and $2,000 paid is $400, a 16.7% margin.
Margin divides by the customer rate; markup divides by carrier pay and always looks bigger. The same $400 is 16.7% margin or 20% markup.
Linehaul divided by loaded plus deadhead miles. It is the number that reflects what the truck really earned.
(current diesel − base fuel price) ÷ MPG, per mile. Base price and MPG are contract terms, not facts.
Conventionally after two hours of free time, billed hourly, often capped daily — and only collectible with timestamped in and out documentation.
(loaded + deadhead miles) × operating cost per mile. Below that, the load pays the truck to lose money.