Get paid faster — without hiring a back office.
Case study from a real brokerage · now taking founding-client pilots · launch pricing ends August 15
FreightDesk AI is an AI back-office clerk for small freight brokerages. It plugs into your billing / AR / dispatch inbox, reads every incoming email, classifies it — POD request, invoice dispute, rate reconciliation, advance question, W9 chase, past-due nudge — and drafts the correct reply with the right numbers and documents attached, then sends it or holds it for one-click approval.
It covers the full 18-point workload of a small-freight financial controller, and it runs on a local AI on your own machine — no API fees, no per-seat SaaS, and your data never leaves your building.
automated 3-dayinstall,
live by Friday $0monthly
API fees 77automated tests
passing
15 minutes · watch it draft a real reply from your inbox · no commitment
Hi — can you send over the POD for load #4821 delivered Tuesday? We need it to release payment. Thanks.
Hi Dana — POD for Load #4821 is attached (signed, delivered 6/30 at 2:14 PM). Invoice INV-4821 was submitted 7/1 and the payment clock is on day 3 of 30. Let me know if you need anything else to release.
Sample thread — live replies pull your real load, invoice, and POD data.
Your back office is drowning in email.
Every day your AR, billing, and dispatch teams open the same inbox to the same chaos — and quietly lose most of the day to it.
The same emails, all day
POD requests, invoice disputes, rate reconciliations, advance questions, W9 chases, 30-day past-due nudges — each one read, researched, and typed by hand.
Repetitive · Slow · Error-proneThe busywork that eats AR's day
Every reply means digging up the right doc or number first. That busywork eats the majority of your AR team's day — while real disputes and aging invoices slip through the cracks.
The invisible payroll leakAnother SaaS seat isn't the fix
You don't need one more per-seat subscription with a metered AI bill attached. You need the busywork gone — handled by a clerk that never sleeps and never sends your data to the cloud.
FreightDesk is that clerkFour jobs, handled before your first coffee.
Triage, quoting, tracking, follow-up — the four email loops that eat a broker's day, drawn end to end.
Every email lands pre-sorted.
The moment a message hits your billing / AR / dispatch inbox, FreightDesk reads it, classifies it, and drops it into the right lane — no more skimming 200 emails to find the five that matter.
The rate reply, written for you.
Quote and rate-con emails get a drafted reply with the right numbers already in it — lane rate, fuel surcharge, accessorials — pulled from your own data, never guessed.
"Where's my load?" answers itself.
Status checks are the most repetitive email in freight. FreightDesk pulls the load's current state and replies with pickup, position, and ETA — before your dispatcher even sees the question.
Aging invoices chase themselves.
Past-due invoices, missing W9s, unanswered disputes — FreightDesk watches the clock and sends the polite, persistent nudge at day 7, 14, and 30, until the money lands.
All 18 pain points of a freight back office. Covered.
FreightDesk covers the full 18-point workload of a small-freight financial controller — end to end. Here's the loop, then every workflow inside it.
What your team sees at 9:00 AM.
The morning inbox, already worked. Every email labeled, every reply drafted — your team reviews, clicks send, and moves on to real work.
Hi Mike — Fresno → Reno, 2 pallets (~1,100 lb), Thursday pickup: $1,180 all-in, next-day delivery. Rate confirmation attached — reply "book it" and the truck is locked in.
Illustrative morning — names and loads are sample data; live replies pull from your own TMS and inbox.
Zero API bills. Forever.
Every competitor runs on OpenAI or a per-seat SaaS meter — every email is another charge, and every message leaves your building. FreightDesk runs on a local AI, on your own machine.
No metered AI bill
No per-message cost. No bill that grows with your email volume. The AI is yours, running on your hardware.
No per-seat SaaS
Your whole team uses it. Adding a person never adds a line item.
Your data stays home
Rates, margins, customer lists, disputes — none of it ever leaves your building. Nothing to leak, nothing to subpoena from a vendor.
One flat price. No meters, no seats.
A part-time AR clerk runs $1,800–2,200 a month — and the repetitive part of that job is exactly what FreightDesk does. Launch pricing holds until August 15.
What's your inbox costing you?
Rough math, your numbers — adjust the three fields.
Estimate: emails × minutes × 22 working days ÷ 60 × hourly cost, minus the $249/mo. Your walkthrough runs the real numbers.
The cost comparison
A part-time AR clerk: $1,800–2,200/mo (public market range). FreightDesk: $249/mo. That is a $19,000–23,000 a year gap in list cost — a price comparison, not a promise of what you will save.
The hours you get back
Roughly 60% of a small-freight AR day is the same emails on repeat — PODs, past-dues, W9s. FreightDesk drafts them all, so the goal is to hand those hours back to collections calls and disputes that actually need a human. Actual time recovered varies by brokerage and has not been measured across clients.
Priced against one hire
The $999 setup is less than 3 weeks of a $1,800/mo clerk's cost, and the $249/mo is about 14% of one. Whether that pencils out for your volume is exactly what the walkthrough works through with your real numbers.
15 minutes · watch it draft a real reply · no commitment
The 14-day guarantee
If FreightDesk isn't drafting real replies on your real inbox by day 14, the $999 setup fee comes back in full — no questions, no forms.
Installs run one brokerage at a time — each one is tuned by hand to your customers' document rules. First come, first installed.
Built by an ACM-published engineer (SIGCSE '26) — the same pipeline ran 77 automated tests and a real brokerage's live AR inbox before this page existed.
Built by someone who shipped this inside a real freight brokerage.
My own note on how this was built: I built and tested it inside a real freight brokerage, against the live inbox of a working financial controller. Every one of the 18 workflows was exercised on real back-office email before this page existed. This is my description of my own work, not a customer review.
Client confidentiality is part of the product — which is why you'll never see a client named here, and yours never will be either.
Checkable, not claimed: co-author, SIGCSE TS 2026 (ACM) — DOI: 10.1145/3770761.3777339 · 77 automated tests on this pipeline.
Before you book a pilot.
What exactly does FreightDesk automate?
The full 18-point workload of a small-freight financial controller: POD requests and verification, invoice disputes, rate reconciliation, advance reconciliation, W9 tracking, 30-day past-due follow-up, release-list generation, AR aging, and reply drafting for every incoming billing/AR email.
Will it send emails without me seeing them?
Not unless you tell it to. Every draft starts in one-click-approval mode — you read it, you send it. Once you trust a category (say, routine POD replies), you can flip that category to auto-send. You decide per workflow, not all-or-nothing.
Does my data go to the cloud?
No. FreightDesk runs on a local AI model on a machine in your office. Rates, margins, customer lists, and disputes never leave your building — and there are no per-message API fees, ever.
What do I need on my end to install it?
A computer in your office and access to the billing/AR inbox. Install takes 3 days — connected, tuned to your customers' document rules, and drafting live replies by Friday.
What if it doesn't work on my inbox?
If FreightDesk isn't drafting real replies on your real inbox by day 14, the $999 setup fee comes back in full — no questions, no forms.
Can I cancel the monthly?
Any time. And the install stays yours — the local model and workflows keep running on your machine; you only lose updates and tuning support.
Watch it classify a real billing email.
A 15-minute walkthrough: FreightDesk reads a live message from your inbox and drafts the correct reply in front of you. If it fits, your pilot installs in 3 days.
15 minutes · watch it draft a real reply · no commitment · one field, nothing more