Refund Policy

Last updated July 29, 2026

This policy covers digital products (guides, playbooks, courses, templates) and any paid services offered on this site. It is written to be read, not to be survived.

Digital products: 14 days, no questions

If a digital product is not what you expected, email yusuf.gadelrab06@gmail.com within 14 days of purchase and you get a full refund. You do not have to justify the request and you do not have to delete the files first.

How refunds are processed

• Checkout and payment are handled by Lemon Squeezy, which acts as merchant of record. Refunds are issued through the same payment method used at purchase.
• Processing typically takes 5 to 10 business days to appear on your statement, depending on your bank or card issuer.
• You will get an email confirmation when the refund is issued.

EU and UK buyers

Consumers in the EU and UK have a statutory 14 day right of withdrawal for distance purchases. For digital content delivered immediately, that right can be waived at checkout when you consent to immediate delivery. This policy grants the same 14 day window regardless of whether that consent was given, so you are never worse off than the statutory minimum.

Services and pilots

Setup and pilot engagements are refundable in full before implementation work begins. Once work has started, any refund is prorated against work already delivered. The specific terms for an engagement are set out in that engagement's written agreement, which controls where it conflicts with this page.

Chargebacks

Please email first. A refund request by email is faster than a chargeback and there is no scenario in which asking gets you a worse outcome than disputing.

Free tools and apps

The browser tools and installable apps on this site are free. There is nothing to refund, and there is no account to cancel.